This website, www.changepain.com, (hereinafter “website”) is provided by Grünenthal GmbH (hereinafter “we”, “our” or “us”). We respect your privacy and are committed to protecting your information. The privacy policy below discloses our practices regarding information collection and usage solely for the website located at www.changepain.com. If you are looking for further information on the provider of this website, please refer to our imprint.

Handling of personal data

 

At Grünenthal, we believe transparency is the foundation of trustful collaboration. Below we’ll provide you with information on how we handle your personal data when you use our website. We handle your personal data because this is necessary to make certain functionalities of our website available and give you the best possible experience. Unless otherwise indicated, the legal basis for the handling of your personal data results from our legitimate interest to make available the functionalities of the Website requested by you and to promote our business interests, according to (Art. 6(1)(f) General Data Protection Regulation).

Using our Website

 

1.1.1 Accessing our Website

When you call up our Website, your browser will transfer certain data to our web server. This is done for technical reasons so that we can make the information you request available. In particular, the following data are collected, briefly stored and used:

  • IP address
  • Date and time of access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (specific site)
  • Status of access/HTTP status code
  • Transferred volume of data
  • Website requesting access
  • Browser, language settings, version of browser software operating system and surface

We will also store such data for a limited period of time so that we are able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers (Art. 6(1)(f) General Data Protection Regulation).

1.1.2 Setting of cookies

What are cookies?
Our website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your terminal via your browser. They store certain information (for example your preferred language or site settings). Your browser may retransmit these to us when you revisit our website, depending on the lifespan of the cookie.

What cookies do we use?
We differentiate between two categories of cookies: (1) functional cookies which are necessary for the functionality of our website and (2) optional cookies. These are used for website analysis and marketing purposes.

The following overview contains a detailed description of the optional cookies we use:

Tool Purpose and content Lifespan
Website analysis with Sitecore Experience Analytics These cookies assign a randomly generated ID to your device when you login to the website and accept tracking on the cookie pop-up banner. This enables us to recognize your device next time you visit, so that you do not have to login multiple times during one session. For details on website analysis please see the respective chapter below. Duration of session: This cookie is deleted as soon as your browser is closed
Tool Purpose and content Lifespan
Website analysis with Google Analytics (GRT-tracking-consent): Website analysis with Google Analytics:
These cookies assign a randomly generated ID to your device when you accept tracking on the cookie pop-up banner. They track the user on the website and feed back to Google Analytics. This enables us to recognize your device next time you visit. For details on website analysis please see the respective chapter below.
12 months
Cookie Purpose and content Lifespan
grt-tracking-consent Tracking cookie used for Google Analytics 12 months

Privacy Statement

Privacy Statement

Privacy Statement